NEWS

Gravis Apps New Website Will Have You Moving Your Contact Center Software To The Cloud

Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry...

Cheers erupt as first paycheques handed out at Sydney Call Centre rescued from closure

Cheers erupt as first paycheques handed out at Sydney call centre rescued from closure Post By: HALEY RYAN, THE STAR HALIFAX Published:January 18th, 2019SYDNEY, N.S.—A heartbreaking story of hundreds of Nova Scotians laid off just before Christmas has reached a happy...

MCI CALL CENTRE TO OPEN IN SYDNEY, NOVA SCOTIA, CANADA, JANUARY 2019

MCI Call Centre to Open in Sydney, Nova Scotia, Canada, January 2019   MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as “The Sydney Call Centre Inc.” The company will provide new...

MCI NAMED 2018’S FASTEST GROWING COMPANY

MCI NAMED 2018’S FASTEST GROWING COMPANY The name MCI may have slipped from memory for many in the Corridor, but with the Iowa City firm leading this year’s Fastest Growing Companies list with a heady 270 percent growth rate over two years, that’s sure to change. MCI...

MCI COMPANIES

TECH-ENABLED BUSINESS PROVIDERS

TECH-ENABLED BUSINESS PROVIDERS

MCI COMPANIES

With multiple sites, sophisticated ACD and IVR technologies, world-class talent acquisition and staffing, we are experts at deploying both inbound and outbound call center projects quickly, executed flawlessly and fully supported.

GRAVIS APPS

GRAVIS APPS

Cloud Contact Center Software

  • Software-as-a-Service (SaaS)
  • Custom Telephony & Automation
  • Systems & Integration
  • Big Data Analytics
  • Custom Apps & Enhanced IVR
  • Predictive & Manual Dialer
MASS MARKETS

MASS MARKETS

B2B & B2C Telesales & Customer Service

  • Enterprise Contact Centers
  • Business Process Outsourcing
  • Telesales & Customer Service
  • Omnichannel
  • Premium Telemarketing
  • Call Center Services
ONBRAND24

ONBRAND24

Leading Customer Service Outsourcing

  • Contact-Center-as-a-Service (CCaaS)
  • Customer Experience Management
  • Lead Generation
  • E-Commerce Support
  • Digital & Omnichannel
  • Business Process Outsourcing
SYDNEY CALL CENTRE

SYDNEY CALL CENTRE

Canadian Tech-Enabled Contact Centre

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Business-To-Business Services
  • Business-To-Customer Services
  • Communication Technology
  • Call Center Support Services
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ABOUT MCI

MCI is the parent company of a diverse set of tech-enabled business services operating companies, specializing in customer engagement and improving business performance for some of the world’s best brands.