NEWS

Gravis Apps New Website Will Have You Moving Your Contact Center Software To The Cloud

Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry...

Cheers erupt as first paycheques handed out at Sydney Call Centre rescued from closure

Cheers erupt as first paycheques handed out at Sydney call centre rescued from closure Post By: HALEY RYAN, THE STAR HALIFAX Published:January 18th, 2019SYDNEY, N.S.—A heartbreaking story of hundreds of Nova Scotians laid off just before Christmas has reached a happy...

MCI CALL CENTRE TO OPEN IN SYDNEY, NOVA SCOTIA, CANADA, JANUARY 2019

MCI Call Centre to Open in Sydney, Nova Scotia, Canada, January 2019   MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as “The Sydney Call Centre Inc.” The company will provide new...

MCI NAMED 2018’S FASTEST GROWING COMPANY

MCI NAMED 2018’S FASTEST GROWING COMPANY The name MCI may have slipped from memory for many in the Corridor, but with the Iowa City firm leading this year’s Fastest Growing Companies list with a heady 270 percent growth rate over two years, that’s sure to change. MCI...

ONBRAND24

OnBrand24, an MCI Company, is a leading domestic contact center outsourcer with over 30 years of experience. Our site- based ambassadors passionately, and professionally maintain your brand messaging across all content channels: phone, email, live chat and social media. With 3 US locations and over 850 seats, OnBrand24 is the chosen solution for companies that desire enthusiastic, empathetic representatives who maximize order size and resolve customer concerns in one call. Contact us to see why over 150 marquee companies choose to partner with OnBrand24 for their contact center needs.

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ABOUT MCI

MCI is the parent company of a diverse set of tech-enabled business services operating companies, specializing in customer engagement and improving business performance for some of the world’s best brands.