As people and organizations worldwide manage the impact of COVID-19, MCI is taking active measures to help our customers, partners and employees prioritize their well-being and safety. As daily life gets disrupted for millions around the world, people from all walks of society – government organizations, businesses, schools – are all shifting towards digital interactions.
MCI understands the critical role of our network services in these times. We will continue to closely monitor the developments related to coronavirus and we have comprehensive planning for its potential impacts to our people, our communities and our valued customers.
We are proud to share that we’ve taken the Keep Americans Connected Pledge.
One thing that’s certain in these uncertain times is that the health and safety of our customers and employees remains our top priority. We’re maintaining a continuous state of readiness around the globe, not only for the well-being of our teammates, but also for the rigor of our network.
We stand ready, willing and able to meet your near- and long-term technology needs as we work through these unprecedented times together.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.