Using customer-centric strategy, technology, and operations, we are a leader in customer experience, call centers, engagement, and growth solutions across a wide range of industries.
Automotive Industry.
Energy & Utilities Industry.
Financial Services Industry.
Government & Municipal Sector.
Healthcare Services industry.
Insurance & Investments.
Government & Municipal Sector.
Healthcare Services industry.
Insurance & Investments.
Government & Municipal Sector.
Healthcare Services industry.
Insurance & Investments.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.
