Property and Real Estate

Digital Technology is Transforming The Property and Real Estate Industry

 Our customer care solutions deliver the people, process and technology requirements to deliver superior customer experiences for everything from basic claim inquiries to high-touch first notice of loss interactions

Our Brands

167Clients

We are a leading tech-enabled customer management business process as a service company.

2000+Employees

Delivering enhanced omnichannel experiences and business solutions.

100KNew Customer Acquisitions

Improve customer satisfaction, loyalty and business performance.

Property and Real Estate Solutions

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ONE TEAM, ONE COMPANY, ONE MCI

Our holistic approach combines consulting, analytics, technology, and care services
that align with brand objectives and put customers at the center of every solution.

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GRAVIS APPS
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MASS MARKETS
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ONBRAND24
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SYDNEY CALL CENTRE
VALOR INTELLIGENT PROCESSING

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    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

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