About MCI
MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios.
MCI is headquartered in Iowa City, IA, and has thirteen customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, New Mexico, Nova Scotia, South Dakota, and Texas.
MCI now employs 3,500+ talented individuals with 100+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).
THE APPEARANCE OF U.S. DEPARTMENT OF DEFENSE (DOD) VISUAL INFORMATION DOES NOT IMPLY OR CONSTITUTE DOD ENDORSEMENT.
We actively seek leaders who can invent, think big, maintain the drive for excellence and deliver results on behalf of our customers. These principles look very familiar to the men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.
Ethan Davis
Chief Human Resources Officer | MCI
We have a place for the military family
Whether it’s helping acclimate a family into a new community or helping a spouse/dependent find an amazing and fast-paced career in the call center industry.
Shaping The Future
Whether you are currently transitioning out or have been out for a while, whether you’re in school already have a degree, we’ve got something for you.
Active & Transitioning
Are you still active duty and/or transitioning? MCI has something for you, click the button below to learn more.
Student Veterans
Are you in school and looking for an amazing career? MCI has something for you, click the button below to learn more.
Spouse & Dependents
Are you a spouse or dependent and looking for work? MCI has something for you, click the button below to learn more.
Whether you want a job you can take anywhere, a community of support or you just want something of your own, take a look at all the ways you could work with MCI.
Thank You Veterans! We give Veterans Day off paid to veterans every year.
Train at a local office then transition to work at home and fully remote work at home offered.
MCI is committed to the Military Community
Whether it’s helping a fellow service member adjust to MCI or working together for community outreach, we’re committed to veterans in and outside of MCI.
Testimonials
Jennifer
Customer Service Team Lead, MCI Federal Services
Work-From-Home Agent
“Being a military spouse can often feel a little isolating and having an outlet where I can communicate with the outside world has really help me. Every phone call I make, I make new friends and establish valuable trust with the customer.”
Jennifer moved from Texas to Jacksonville, FL where her husband was deployed overseas for a second tour. She was hesitant at first to find a job, especially with COVID-19 making it even that more difficult to find work as many were not hiring.
“I was really struggling to find work,” Jennifer said. “Having kids only made it that much more harder. Then one day I saw the MCI add for hiring 1,000 work-from-home agents. The customer service position involved taking phone calls to help people file claims. I applied and within days I was hired. The training was fantastic, completely virtual and very interactive. Working for MCI Federal Services division has been an amazing opportunity, one that has changed not only my life, but my entire families.”
MCI is headquartered in Iowa City, IA, and has twelve customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, New Mexico, Nova Scotia, South Dakota, and Texas.
MCI now employs 3,500+ talented individuals with 100+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).
MCI is growing, again!
We just passed 5,000 Employees!
15+ Work-At-Home
Are any of our service delivery sites close to you?
- MCI Iowa City, IA 52240 (HQ)
- MCI Beverly, MA 01915
- MCI Jacksonville, FL 32216
- MCI Jacksonville, FL 32202 (DT)
- MCI Dallas, TX 75234
- MCI Las Cruces, NM 88005
- MCI Melbourne, FL 32934
- MCI Portsmouth, NH 03801
- MCI Savannah, GA 31419
- MCI Sioux City, IA 51111
- MCI Spearfish, SD 57783
- MCI Sydney, NS Sydney NS B1P 1W8 (Canada)
- MCI Tampa, FL 33619
- MCI West Des Moines, IA 50266
- MCI Wichita, KS 67209 (Coming Soon)
- MCI Work-At-Home (Nationwide USA + Nova Scotia Canada)
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Military Recruiting
