Customer Lifecycle Management


A Data-Driven Approach Across The Full Customer Lifecycle

  • Score Accounts
  • Segment leads to best fit
  • Pass leads to sales
  • Pass leads at right time
  • Become more efficient
  • Spend more time on value
  • Identify Opportunity
  • Create Profile of Prospect
  • Behavioral Segmentation
  • Predictive Modeling
  • Test and Enrich Data
  • CX Strategy
  • Customers channel of choice
  • Align Marketing Goals
  • Cohesive Customer Journey
  • Drive a lift in results
  • Keep customer engaged
  • Efficiency gains
  • 160% Lift in CX Analytics
  • 28% Rep Efficiency Gains
  • 69% Growth Conv. Rate
  • 24% Increase in cross-sells
  • 29% Increase in up-sells
  • 100K + New Customers
Tech-Enabled Business Services

Let MCI help you provide excellence across the full customer lifecycle

Many organizations struggle with poor conversion rates of qualified leads and protracted sales cycles. Customer Lifecycle Management is a grea opportunity to augment your sales team and grow your business. 

Top Four Reasons to Choose An MCI Company


Our success is built on the trust we earned from clients. We work closely with our clients to solve complex challenges that improve customer  and employee experiences.


MCI helps clients thrive on change. We have the experience and proven results to navigate our clients to success. We strive to support a culture of excellence.


We lead from the front-lines, displaying our integrity and using facts to support our strategy. We create a positive environment built on collaboration and trust.

Professional Team

Our world-class talent becomes part of our client’ teams, innovating with them to deploy the best technology that improves customer experience and company culture.

Back Office Support Services



MCI is a multi-faceted tech-enabled business services supplier with a synergistic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

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    MCI is a privately owned, tech-enabled business process outsourcing (BPO) and IT Services company that provides customer experience (CX) technology, managed and human capital services.

    MCI now employs over ~4,000+ talented individuals who support a diverse array of clients across the globe, with service delivery taking place in USA, Canada, Caribbean, North America, South America, Central America, Europe and Asia.