GravisApps is a provider of contact-center-as-a-service (CCaaS), software-as-a-service (SaaS), automated market research software, hosted advanced interactive voice response (IVR), and database management processing services. GravisApps solutions have supported over 200,000,000 calls, thousands of agents and hundreds of clients. GravisApps software provides enterprise features and performance that improve customer interactions for political organizations, Fortune 500 companies and startups.
MCI Technologies provides high-value customer touchpoint solutions that increase revenues, reduce costs, and improve customer retention.
In order to deliver the business value our clients expect, we had to become really good at the technical competencies important to large enterprises – system integration, data management, and software development.
Studies indicate that the Gravis Apps Predictive Dialer triples talk time, with agents talk time skyrocketing from 15 minutes per hour with manual dialing to 46 minutes per hour. GravisApps IVR enables you to cut costs by automating routine calls. This allows your agents to focus their time and energy on higher-value interactions.
No Contracts, No Risk!
Pay as you grow
Self-Service Options are available.
DO MORE FOR LESS
Complete the contact form and someone will be in contact with you soon. We look forward to speaking with you!
MCI is a privately owned, tech-enabled business process outsourcing (BPO) and IT Services company that provides customer experience (CX) technology, managed and human capital services.