GRAVIS APPS

We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

CLOUDTECH-ENABLEDCXMANAGED CONTACT CENTER SERVICES.

Gravis Apps

Cloud Contact Center Services

GravisApps is a provider of contact-center-as-a-service (CCaaS), software-as-a-service (SaaS), automated market research software, hosted advanced interactive voice response (IVR), and database management processing services. GravisApps solutions have supported over 200,000,000 calls, thousands of agents and hundreds of clients. GravisApps software provides enterprise features and performance that improve customer interactions for political organizations, Fortune 500 companies and startups.

TECHNOLOGY FROM TOMORROW

We work in partnership with all the major technology suppliers

Creating Powerful Customer Connections

MCI Technologies provides high-value customer touchpoint solutions that increase revenues, reduce costs, and improve customer retention.

In order to deliver the business value our clients expect, we had to become really good at the technical competencies important to large enterprises – system integration, data management, and software development.

YOUR #1 CHOICE FOR CLOUD CONTACT CENTER SOFTWARE

Studies indicate that the Gravis Apps Predictive Dialer triples talk time, with agents talk time skyrocketing from 15 minutes per hour with manual dialing to 46 minutes per hour. GravisApps IVR enables you to cut costs by automating routine calls. This allows your agents to focus their time and energy on higher-value interactions.

FAQ

  1. 1
    No Contracts

    No Contracts, No Risk!

  2. 2
    Pay as you grow

    Pay as you grow

  3. 3
    Managed Services

    Managed Services

  4. 4
    Self-Services

    Self-Service Options are available.

HOSTED IVR PRICING

MAKE MORE PHONE CALLS FOR LESS

  • MANAGED SERVICES WE MANAGE FOR YOU
  • ¢.033/min
  • Managed Services
  • Enhanced Hosted IVR
  • Dialer Strategy
  • Fast Integration
  • Real-Time Analytics
  • Best Practices
  • Premium 24/7 Support
  • SELF-SERVICES YOU MANAGE
  • ¢.022/min
  • Self-Service
  • Enhanced IVR
  • We Give You The Keys
  • You Call The Shots
  • The Best Pricing Available!
  • Dialer Strategy
  • Premium 24/7 Support

DIALER PLATFORM PRICING

DIGITAL EXPERIENCE PLATFORM

  • MANAGED SERVICES WE MANAGE FOR YOU
  • ¢0.033/min
  • Managed Services
  • Predictive Dialer
  • Manual Touch Dialer
  • Blended Solutions
  • Real-Time Analytics
  • Dialer Strategy
  • Premium 24/7 Support
  • SELF-SERVICES YOU TAKE THE CONTROLS
  • ¢0.022/min
  • Managed Services
  • We Give You The Keys
  • Predictive Dialer
  • Manual Touch Dialer
  • Dialer Strategy
  • Premium 24/7 Support
  • PER SEAT PAY AS YOU GROW
  • $30/seat
  • Pay as you grow
  • Great for Startups
  • Scale as you grow
  • Integration & Setup
  • Premium Support

DO MORE FOR LESS

CLOUD CONTACT CENTER SOFTWARE AND DIGITAL EXPERIENCE PLATFORM

Powered By: GRAVIS APPS | An MCI Company

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    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

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