MAKING OUR MARK
MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, inorganically acquires and operates companies that have a synergistic products and services portfolios, including but not limited to business process outsourcing (BPO), business process management (BPM), application software, and technology services.
MAKE YOUR BUSINESS
Unbreakable Customer Loyalty!
Soaring Revenue & Profit!
Full Customer Account Lifecycle Support!
Over 15 Years Experience!
Differentiation in the Marketplace!
Better experiences create better engagement.
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ABOUT MCI IN 60 SECONDS
Check out our short 60 second video to learn how MCI can help you provide best-in-class customer experiences with our top of the line contact center software and diverse customer contact solutions.
Better engagement creates better business outcomes.
FASTEST GROWING COMPANY
Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry...
Cheers erupt as first paycheques handed out at Sydney call centre rescued from closure Post By: HALEY RYAN, THE STAR HALIFAX Published:January 18th, 2019SYDNEY, N.S.—A heartbreaking story of hundreds of Nova Scotians laid off just before Christmas has reached a happy...
MCI Call Centre to Open in Sydney, Nova Scotia, Canada, January 2019 MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as “The Sydney Call Centre Inc.” The company will provide new...