MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, inorganically acquires and operates companies that have a synergistic products and services portfolios, including but not limited to business process outsourcing (BPO), business process management (BPM), application software, and technology services.
ABOUT MCI IN 60 SECONDS
LEVERAGE OUR VENDOR PARTNERS TO MAXIMIZE CUSTOMER CONTACT OPPORTUNITIES
Check out our short 60 second video to learn how MCI can help you provide best-in-class customer experiences with our top of the line contact center software and diverse customer contact solutions.
At MCI, we make it our mission to set you up with the right tools and vendor partner to maximize customer contact opportunities.
Business Process Outsourcing Solutions
Mass Markets, an MCI Company, is an industry leader in advanced, tech-enabled B2B and B2C contact center telesales, customer care and omni-channel digital services. With a culture built on delivering superior levels of performance, we are committed to praiseworthy customer interactions that create value for our clients. Since 2003, Mass Markets has delivered, high-impact, agile, scalable, and compliant business process outsourcing solutions while proficiently solving complex people, process and technology challenges.
THE SYDNEY CALL CENTRE INC.
Information and Communications Technology (ICT)
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. The Sydney Call Centre Inc. has clients throughout the United States. We deliver exceptional contact centre services, analytics and technology to large organizations.