MAKING OUR MARK
MEMORABLE
MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, inorganically acquires and operates companies that have a synergistic products and services portfolios, including but not limited to business process outsourcing (BPO), business process management (BPM), application software, and technology services.
MAKE YOUR BUSINESS
BETTER
Unbreakable Customer Loyalty!
Soaring Revenue & Profit!
Full Customer Account Lifecycle Support!
Over 15 Years Experience!
Differentiation in the Marketplace!
Better experiences create better engagement.
GRAVIS APPS
Cloud Contact Center Software
Software-as-a-Service (SaaS)
Enhanced IVR
Predictive & Manual Touch Dialer
MASS MARKETS
Enterprise Contact CentersPremium Telemarketing
Business-to-Business (B2B)
Business-to-Customer (B2C)
ONBRAND24
Customer Service Outsourcing
Business Process Outsourcing (BPO)
Interactive Customer Experience Services
Inbound, Outbound and Omnichannel Support
SYDNEY CALL CENTRE (SCC)
MCI CANADA | LEADING CANADIAN CALL CENTER
Outbound Call Center Support
Inbound Call Center Support
Communication Technology
Valor Intelligent Processing
Digital Financial Support Services
Accounts Receivable Management (ARM)
Digital Financial Support Services
Next Generation Debt Collections
Better engagement creates better business outcomes.
FASTEST GROWING COMPANY
Gravis Apps New Website Will Have You Moving Your Contact Center Software To The Cloud
Gravis Apps has the technology, industry knowledge and contact center experience to help you succeed. Whether you choose Gravis Apps inbound, outbound or our blended solution, you are equipped with a system designed to support all types of business and industry...
Cheers erupt as first paycheques handed out at Sydney Call Centre rescued from closure
Cheers erupt as first paycheques handed out at Sydney call centre rescued from closure Post By: HALEY RYAN, THE STAR HALIFAX Published:January 18th, 2019SYDNEY, N.S.—A heartbreaking story of hundreds of Nova Scotians laid off just before Christmas has reached a happy...
MCI CALL CENTRE TO OPEN IN SYDNEY, NOVA SCOTIA, CANADA, JANUARY 2019
MCI Call Centre to Open in Sydney, Nova Scotia, Canada, January 2019 MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as “The Sydney Call Centre Inc.” The company will provide new...
