Marlowe-led companies have been on Inc.’s Fastest-Growing Private Companies list for the last ~15 years

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Marlowe-led companies have been on Inc.’s Fastest-Growing Private Companies list for the last ~15 years NORTH BAY VILLAGE, Fla., Aug. 19, 2021 (GLOBE NEWSWIRE) — Inc. magazine today revealed that MCI, LC, a technology-enabled Intelligent Business Process Outsourcing (iBPO) firm, is No. 778 on its annual Inc. 5000 list, the most prestigious ranking of the […]

BPO and ICT Firm MCI Announces Nova Scotia-Wide Expansion of Remote Work Positions

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Leading Canadian tech-enabled business process outsourcing (BPO) & information and communications technology (ICT) firm located in Nova Scotia, Canada MCI is taking applications for its growing at-home division, remote training, and instruction teams are strategic moves by MCI Canada to accommodate current and future growth. SYDNEY, Nova Scotia, Feb. 22, 2021 (GLOBE NEWSWIRE) — MCI, […]

MCI opens new contact center facility in Melbourne, FL, adding 200 jobs

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Melbourne, FL- With the explosive growth of MCI and its’ subsidiary brands, MCI has expanded to the talent-rich market the Space Coast in Melbourne, FL. MCI moved into a 70,000 square foot facility with an eventual capacity for 500 agents working concurrently with management. Due to COVID regulations and CDC guidance, MCI is keeping the […]

MCI-owned Mass Markets expands US footprint to the American Southwest, adding Las Cruces, NM to its’ growing enterprise

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MCI, LC of Iowa City, IA has recently expanded its’ United States operations to the talent-rich city of Las Cruces. As MCI’s business has expanded with new customer acquisition and growth of existing clients, the need for additional brick and mortar facilities and new talent pools prompted the move. The location is a natural fit […]

MCI hires additional 1,000 Work-from-home employees; Named Again to Inc. Magazine List of America’s Fastest-Growing Private Companies—the Inc. 5000

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IOWA CITY, Iowa, Aug. 24, 2020 (GLOBE NEWSWIRE) — MCI the parent company of Gravis Apps, Mass Markets, OnBrand24, Sydney Call Centre, and Valor Intelligent Processing (VIP) has taken the uncertainty of 2020 and turned it into opportunity by creating over 1,000 new work from home positions in the company across the country.  With the […]

MCI launches Federal Services Division: Names Colonel (R) Michael Rutkowski Executive Vice President and Chief Business Development Officer

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WASHINGTON, D.C., March 2, 2020 (GLOBE NEWSWIRE) — MCI is pleased to announce that, as of March 1, 2020, Colonel Michael Rutkowski will serve as the Executive Vice President and Chief Business Development Officer of the MCI Federal Services Division (MFS). On the heels of his recently completed tour with the Department of Veterans Affairs […]

MCI appoints former Senior White House Advisor and Veterans Affairs C-Level Executive Camilo Sandoval as President and Chief Information Officer

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Camilo Sandoval MCI appoints former Senior White House Advisor and United States Department of Veterans Affairs C-Level Executive Camilo Jamie Sandoval as President and Chief Information Officer MCI, LC WASHINGTON , Nov. 11, 2019 (GLOBE NEWSWIRE) — Camilo Jamie Sandoval, most recently Chief Technology Officer (CTO) and Senior Advisor for the Office of the Secretary […]

New ARM Agency, Old Faces; Valor Intelligent Processing Opens in Jacksonville, Florida

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JACKSONVILLE, Fla., July 03, 2019 (GLOBE NEWSWIRE) — Valor Intelligent Processing, LLC, also known as VIP, opened in Jacksonville, FL Monday, July 1st, 2019. VIP is a modern era Accounts Receivable Management (ARM) firm led by industry veteran Gordon C. Beck III, President, and Chief Operating Officer. VIP has made several key technology infrastructure investments […]

MCI announces new 500+ seat tech-enabled BPO center in Sioux City Iowa Opportunity Zone

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SIOUX CITY, Iowa, July 03, 2019 (GLOBE NEWSWIRE) — MCI the parent company of Mass Markets, has moved Mass Markets back to Sioux City and is adding hundreds of positions. Mass Markets has moved to a new 500+ seat facility at 5800 Discovery Blvd Sioux City, IA across the street from Sioux Gateway Airport. The […]

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    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.