We do more than just customer service. We aim to deliver an outstanding customer experience on every phone call, while increasing brand loyalty.
|518210||Data Processing, Hosting, and Related Services|
|519190||All Other Information Services|
|524292||Third Party Administration of Insurance and Pension Funds|
|541511||Custom Computer Programming Services|
|541512||Computer Systems Design Services|
|541519||Information Technology Value Added Resellers|
|541519||Other Computer Related Services|
|541613||Marketing Consulting Services|
|541690||Other Scientific Services|
|541690||Technical Consulting Services|
|541990||All Other Professional, Scientific, and Technical Services|
|561110||Office Administrative Services|
|561320||Temporary Help Services|
|561420||Telephone Call Centers|
|561421||Telephone Answering Services|
|561422||Telemarketing Bureaus and Other Contact Centers|
|561431||Private Mail Centers|
|561499||All Other Business Support Services|
|561990||All Other Support Services|
|611430||Professional and Management Development Training|
*Services MCI specializes in are indicated in orange.
Eliminating the stress from back office work.
Deliver CX excellence with an MCI Company.
Superior CX lifecycle management.
Enhance your salesforce with an MCI Company.
Transform data into actionable insights in real-time.
We help you create better and more engaging experiences.
We will help you create award-winning customer care.
We manage and optimize business process outsourcing.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.