CHIEF EXECUTIVE OFFICER
MCI was established in 2015 as a holding company and a special purpose entity to purchase TMone. After selling TMone in 2013 and reacquiring the company in 2015, MCI renamed TMone to Mass Markets. MCI subsequently purchased GravisApps in 2016 as a software company to bolster our technological capabilities. We then procured the deal for OnBrand24 as a premier provider of digital customer experience. MCI launched the Sydney Call Centre (SCC) in January 2019 and will soon be launching Valor Intelligent Processing (VIP).
The MCI organization is comprised of customer engagement experts and is intentionally adaptive to market and brand portfolio fluctuations to facilitate the development of new competitive advantages across the business.
Chief Operations Officer
Chief Customer Officer
Chief Innovation Officer
With our technology, data insight, human capital, development expertise and professional guidance, MCI customers can leverage the ability to support the full customer life-cycle with one proven partner.
Regional Vice President of Operations
Vice President of Finance
Regional Vice President
Vice President of Client Services