Leadership Team

Anthony Marlowe (Marlowe) is a visionary lifelong entrepreneur with over 25 years of hands-on experience in the AI, BPM/BPO/BPS, call/contact center, CX, technology, and telephony industries. Marlowe is founder and CEO of MCI, LC and all its subsidiaries. Marlowe has built a dynamic, tech-enabled BPM and CX powerhouse. His journey began in his early 20s when he co-founded TMone, a prominent BPO and call center CX firm. He grew it rapidly, earning recognition as one of Inc. Magazine’s “Youngest CEOs Under 30” in 2007 and placing the company on Inc.’s list of America’s Fastest-Growing Privately Held Companies. Marlowe renamed TMone to MCI in 2015 and turned it into a power-house AI and Tech-Enabled Business Services firm. Under Marlowe’s leadership, MCI has achieved extraordinary scale and innovation. Revenue grew from approximately $15–20 million in 2015 to roughly ~$200 million in 2025, with the broader portfolio consistently ranking on Inc.’s fastest-growing companies list for 18 of the last 23 years. His strengths lie in strategic vision, nimble execution, and a relentless focus on sustainable scaling through technology integration and customer-centric innovation. Known for building high-performing teams and spotting transformative opportunities, Marlowe combines deep operational expertise with an entrepreneurial mindset that turns bold ideas into market-leading platforms. Marlowe continues to drive MCI’s evolution at the intersection of AI, cloud technology, and exceptional customer experience.

MCI, LC is a holding company for its integrated wholly owned subsidiaries: MCI AI, LC; MCI Canada Holdings, LC; MCI South Africa Holding (Pty) Ltd; OnBrand Holdings, LLC; TMone, LLC; MCI BPO, LC; MCI BPOaaS, LC; MCI BPO SPS, LC; Niche Markets, LC; Teletechnology, LC; Marlowe National, LC; Valor Intelligent Processing, LLC; OnBrand24, LLC; March East LLC; The Sydney Call Centre Inc.; BYC Aqua Solutions Proprietary Limited; MCI BPO Proprietary Limited; MCI BPO Mexico, LC; EastWestBPO, Inc.; East West Technology Solutions Inc.; Market Force Information LLC; Market Force Acquisition Sub Limited; Market Force Information (Europe) Limited; Market Force Information Canada Inc.; MCI Insurance Services, LC; MCI Capital, LC; MCI Rentals, LC; and MCI Real Estate, LC (collectively, the “Company” or “MCI”).

MCI is a multi-faceted technology and services company that provides contemporary digital artificial intelligence (AI”) and customer experience (“CX”) tools with or without human capital to some of the largest companies in the world. With a diverse customer base of 500+ public and private sector clients, MCI is providing industry-leading software and/or workforces to meet modern omni-channel customer journeys. MCI is enabling their clients’ vision of cutting-edge customer experience through customized smart technology like AiCX, AlaaS, BPOaaS, CCaaS, CPaaS, and NLPaaS a/k/a XaaS. MCI’s position as a leader in technology enablement is hallmarked by insightful analytics reporting and actionable data to ensure client and customer satisfaction. MCI’s native technology suite of products and services work seamlessly together to enable their clients to focus on their business, while MCI expertly focuses on their customers’ experiences and journeys.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI organically grows, acquires, integrates, and operates companies that have synergistic products and services portfolios, including but not limited to Artificial Intelligence (AI), Automated Contact Center Solutions (ACCS), customer contact management, IT Services, Business Process Management/Outsourcing/Services (BPM/BPO/BPS), Claims Processing, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software, Quality Assurance (QA), Managed Services Provider (MSP), and Technology Services, to mid-market, Federal, State, & enterprise partners.

The Company is headquartered in Iowa City, Iowa where books and records are kept and has ~7 business process management centers, native AI/IT services and technology outsourcing service facilities in the U.S., Canada, South Africa, and Philippines. MCI is a manager managed limited liability company, and the principal and key executives reside in Florida.

MCI employs 4,000+ talented individuals with 500+ client partners.

To contact Anthony Marlowe:  https://www.mci.world/contact-us