Leadership Team
One of the earliest hands-on technology and business process operators and investors in ITO, BPO, Digital Engineering service firms leveraging his expertise in ERP (certified in SAP with multiple implementations experience in U.S), and CRM (certified in Salesforce with multiple implementations experience in U.S) that resulted in four successful U.S public listings: CBSI, SAY, ITIG, and SERA. From 2023 – 2026, he personally invested capital and took on an operating role (Group Executive Officer) of $1.3 Billion (annual revenues) BPO enterprise (WNS Holdings) and over a three-year period, engineered a turnaround culminating in a sale to Capgemini for $3.3 Billion (all cash deal completed in Oct 2025). He ran a multi-billion-dollar global P&L at Capgemini from 2009-2018 transforming the firm in terms of growth and market cap. He developed and executed technology and business process transformation strategies for business value creation for leading global enterprises such as (but not limited to) JPMorgan Chase, Citi, American Express, Disney, Coca-Cola, Comcast, CVS, Delta Airlines. He is currently serving as a Senior Advisor to McKinsey and on the boards of Forbes Business Council, and Fast Company. He serves as Chairman of People360, AI powered GCC solutions provider. He served as a senior economic advisor for State Government of India on a pro-bono basis from 2014-2019. He has authored a book on SAP published by John Wiley and is currently co-authoring a book on AI, Blockchain and Cybersecurity that is being published by Routledge. He is a co-producer of media business that produces award winning business TV shows that air on Bloomberg.
He has a bachelor’s degree in Electrical & Electronics and Master’s degree in Industrial Engineering with a specialization in AI, Robotics & Supply Chain Management.
Subsidiaries
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, Florida, United States of America. MCI and our subsidiaries have been on Inc.’s List of Fastest Growing Privately Held Companies, 18 of the last 20 years.
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About MCI
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, USA. With a diverse lineup of tech-enabled business services MCI’s offering range from Artificial Intelligence (AI), Contact Center Business Process Outsourcing (BPO), Customer Experience (CX) solutions, and Anything-as-a-Service (XaaS) cloud technology applications. MCI, operating in seven countries, organically grows, acquires, and operates companies with synergistic adjacent products and services portfolios. MCI and our subsidiaries have been on Inc.’s List of Fastest Growing Privately Held Companies 18 of the last 20 years. MCI Group’s holdings are: BPOaaS, BYC Aqua, Byron Yeats, East West BPO, GravisApps, Gravis Marketing, March East, Market Force, Mass Markets, MCI BPO, MCI Federal Services, OnBrand24, Sydney Call Centre, Teletechnology, Valor Intelligent Processing, and Vinculum. For more information about the MCI Group, contact us and one of our Team Members will be in touch.
