Technology Sector

We support our tech clients through innovation and customer excellence

We help PC/device, software/game and large B2B enterprise product users troubleshoot devices, applications, browsers, and OS issues. We provide tech support for top brands and bring the highest-quality, help desk and escalation assistance technolgy.

Our Brands

167Clients

We are a leading tech-enabled customer management business process as a service company.

2000+Employees

Delivering enhanced omnichannel experiences and business solutions.

100KNew Customer Acquisitions

Improve customer satisfaction, loyalty and business performance.

Technology Enabled Solutions

MCI Homepage Logo
ONE TEAM, ONE COMPANY, ONE MCI

Our holistic approach combines consulting, analytics, technology, and care services
that align with brand objectives and put customers at the center of every solution.

Gravis Apps Logo
GRAVIS APPS
Mass Markets Logo
MASS MARKETS
OnBrand24 Logo
ONBRAND24
Sydney Call Centre Logo
SYDNEY CALL CENTRE
VALOR INTELLIGENT PROCESSING

Related Industry News Articles

    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

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