LOCATIONS

IOWA CITY, IA

2937 Sierra Ct. SW
Iowa City, IA  52240

DAKOTA DUNES, SD

870 Cottonwood Ln.
Dakota Dunes, SD  57049

W DES MOINES

7780 Office Plaza Dr. S
West Des Moines, IA  50266

SPEARFISH, SD

120 Industrial Dr.
Spearfish, SD  57049

BEVERLY, MA

100 Cummings Center
Beverly, MA 01915

SAVANNAH, GA

8001 Chatham Center Dr. 
Savannah, GA 31405

CAPE BRETON

90 Inglis St, Sydney, NS B1P 5K6, Canada

PORTSMOUTH, NH

222 International Dr.
Portsmouth, NH 03801

SIOUX CITY, IA

5800 Discovery Blvd.
Sioux City, IA

COMING SOON!

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SYDNEY, NOVA SCOTIA, CANADA

MCI Canada, a wholly owned subsidiary of Mass Markets, will reopen the recently closed ServiCom contact center in Sydney and operate as “The Sydney Call Centre Inc.”  The company will provide new and ongoing employment for the local Sydney area and operate The Sydney Call Centre Inc. as a subsidiary of MCI’s North American premium contact center business. 

INBOUND SERVICES

Inbound Contact Services

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BUSINESS-TO-BUSINESS

B2B Call Center Services

OUTBOUND SERVICES

Outbound Contact Services.

BUSINESS-TO-CUSTOMER

B2C Call Center Services

MCI Services

TECH-ENABLED BUSINESS SERVICES – MCI is the holding company for a diverse suite of tech-enabled business services operating companies driving modernization and digitalization to ensure clients do more for less.

CONTACT SERVICES

OMNICHANNEL

SOFTWARE SERVICES

CUSTOM REPORTING

TELESALES

OMNICHANNEL

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SYSTEMS & INTEGRATION

CLOUD SOLUTIONS

ENHANCED IVR

TECH-ENABLED SELF-SERVICES

PREMIUM TELEMARKETING

BUSINESS PROCESS OUTSOURCING

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CONTACT US

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MCI

Holding Company
Sales: +1 (319) 541-9694

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GRAVIS APPS

IVR & Predictive Dialer
Sales: +1 (319) 541-9694

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MASS MARKETS

Telemarketing & Telesales
Sales: +1 (319) 541-9694

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ONBRAND24

BPO & Customer Service
Sales: +1 (813) 677-8242

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THE SYDNEY CALL CENTRE INC.

Call Center Services
Now Hiring:
+1 (902) 562-7436