Jacksonville, FL

JACKSONVILLE, FL

Jacksonville is a large city in northeastern Florida where the St. John’s River meets the Atlantic Ocean. A regional business center, it has many museums and cultural offerings. Swimming and surfing are popular at nearby barrier island beaches such as Jacksonville Beach and Neptune Beach. Championship golf courses in the area include Ponte Vedra Beach’s TPC Sawgrass, headquarters of the PGA Tour.

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We provide contact center training, operations, technology, and workforce management to help deliver customer excellence at every touchpoint.

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    MCI is reinventing BPO with intelligent operations. In today’s digitally disrupted market, traditional revenue sources are seeking tech-enabled vendor partners, and sustainable growth requires hyper-relevant customer experiences and heightened collaboration among both internal and external people and systems to drive successful, dependable and sustainable growth.

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