OnBrand24 Onboarding

Employee Onboarding Instructions

Welcome to the OnBrand24 Onboarding Page. We are a company powered by people and we are excited to have you Grow With Us! To get started, please complete the steps below:

Step 1

Onboarding Paperwork:
Please select your state of residence.

Step 2

Client Required Forms:
Employees must sign the Non-MSP form.

Step 3

Individual Acknowledgement for UI Data Access:
Employee Signature Required.

Step 4

Work-At-Home Employee Agreement:
Employee Signature Required.

Step 5

Work-At-Home Equipment and Connectivity:
Complete all required fields.

Step 6

Compliance Attestation:
Complete all required fields.

Step 7

i9 Identification Upload
Please upload your ID’s for EI-9.


Let us know when you’re done!
Let us know you have completed the steps above.

New Hire Survival Guide


Work-From-Home Requirements


  • Great Work Ethic
  • Excellent Attendance
  • Quiet Work Environment

Wired High-Speed Internet Connection:

    • Download Speed 20 Mbps (minimum)
    • Not sure?  Test your speed at speedtest.net

Minimum Specification for Personal Desktop or Laptop Computer on Bring Your Own Device (BYOD) Programs:

  • NOTE:  For some programs, MCI will provide the equipment however most work at home agents are required to have their own PC and headset.
    • PC (Not a MAC)
    • Windows 10 Operating system
    • Intel Core i5 Processor
    • 8Gb Memory (RAM)
    • 256Gb Hard Drive (Storage)
    • 1 USB Type A 2.0
    • 1 RJ-45 Connection (Internet Ethernet Cable)
  • Personal Wired USB Headset with Microphone


Work-At-Home Information & Resources


COVID-19 Information & Resources


Welcome To MCI. Please follow the instructions above to complete your onboarding. 

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OnBrand24 Onboarding

    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.