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MCI is the holding company for a diverse lineup of tech-enabled business service operating companies.
MCI organically grows, acquires and operates companies that have synergistic product and service portfolios, including but not limited to customer contact center management, business process outsourcing, Omnichannel CX deployment, IT Services, customer software and app development, customer experience management, customer service & technical support, inside sales, collections/account receivable management, and BPO-as-a-service (BPOaaS).
MCI now employs 5,000+ talented individuals with 370+ diverse North American client partners across the following MCI brands: Gravis Apps, Gravis Marketing, March East, MCI BPO, MCI BPOaaS, MCI Federal Services, OnBrand24, Teletechnology, The Sydney Call Center, and Valor Intelligent Processing (VIP).
Marlowe and MCI has been on Inc. Magazine’s List of Fastest Growing Companies the last 18 of 21 years.
MCI now supports clients across the globe, with service delivery taking place in 7 countries.
Dallas, TX • Guatemala City, Guatemala • Hermosillo, Mexico • Jacksonville, FL • Las Cruces, NM • Melbourne, FL • Monterrey, Mexico • Orange Park, FL • Pampanga, Philippines (Clark Airforce Base) • Puerto Penasco, Mexico • Davao, Philippines • San Diego, CA • San Pedro Sula, Honduras • Savannah, GA • Sydney, NS, Canada • Tampa, FL • Wichita, KS • Cape Town, South Africa • Work-At-Home-Canada • Work-At-Home-Nearshore • Work-At-Home-Philippines • Work-At-Home-USA
MCI is a privately owned, tech-enabled business process outsourcing (BPO) and IT Services company that provides customer experience (CX) technology, managed and human capital services.