Efficient and Cost Effective Back Office Support Services


Back Office Industry Solutions and Services

Employer Service
  • HR and Payroll Services
  • Customer Support
  • Business-to-Business
  • Bookkeeping
  • Administrative
  • Data Entry
Financial Services
  • Accounts Management
  • Receivables Management
  • Invoice Processing
  • Shareholder Relations
  • Trusted Verification
  • Digital and Omnichannel
Government Services
  • Database Management
  • Utility Provider Support
  • Administrative Support
  • Employee Status
  • Automation
  • Business Intelligence
Healthcare Services
  • Healthcare Enrollment
  • Claims Adjudication
  • Forms Processing
  • Fraud Detection
  • FSA and HSA Claims
  • False Claim Prevention
Insurance Services
  • Requirement Gathering
  • Insurance Quote Creations
  • Generating Proposals
  • Claims Processing
  • Automation services
  • Admin Support
Retail & Ecommerce
  • Omnichannel Support
  • Customer Support
  • Trust and Safety
  • Content MOderation
  • Workflow Optimization
  • Trusted Partner Verification
Technology Services
  • Digital Experience Platforms
  • User Interface Testing
  • Backend Platform Support
  • Custom Account Setup
  • Administrative Support
  • Omnichannel
Telecom Services
  • Administrative Support
  • Database Administration
  • Data Analysis
  • Tech Support
  •  Reporting Services
  • Omnichannel Support
Tech-Enabled Business Services

Let MCI take the stress out of back office work.

We are experts in back office management and support services. Let An MCI Company help you reduce costs, increase employee efficiency, and improve the customer experience with our Back Office Support Services.

Top Four Reasons to Choose An MCI Company


Our success is built on the trust we earned from clients. We work closely with our clients to solve complex challenges that improve customer  and employee experiences.


MCI helps clients thrive on change. We have the experience and proven results to navigate our clients to success. We strive to support a culture of excellence.


We lead from the front-lines, displaying our integrity and using facts to support our strategy. We create a positive environment built on collaboration and trust.

Professional Team

Our world-class talent becomes part of our client’ teams, innovating with them to deploy the best technology that improves customer experience and company culture.

Back Office Support Services



MCI is a multi-faceted tech-enabled business services supplier with a synergistic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

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    MCI is a privately owned, tech-enabled business process outsourcing (BPO) and IT Services company that provides customer experience (CX) technology, managed and human capital services.

    MCI now employs over ~4,000+ talented individuals who support a diverse array of clients across the globe, with service delivery taking place in USA, Canada, Caribbean, North America, South America, Central America, Europe and Asia.