Sydney Call Centre

We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.


Sydney Call Centre (SCC)

Leading Canadian Tech-Enabled Business Process Outsourcing and Information Communication Technology Company

The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. The Sydney Call Centre. has clients throughout North America. We deliver exceptional contact centre services, analytics and technology to large organizations.


We work in partnership with all the major technology suppliers

  • Software-as-a-Service
  • Hosted & Managed Plans
  • A.I. & Machine Learning
  • Intelligent Analytics & Insights
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Creating Powerful Customer Connections

MCI Technologies provides high-value customer touchpoint solutions that increase revenues, reduce costs, and improve customer retention.

In order to deliver the business value our clients expect, we had to become really good at the technical competencies important to large enterprises – system integration, data management, and software development.


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    MCI is reinventing BPO with intelligent operations. In today’s digitally disrupted market, traditional revenue sources are seeking tech-enabled vendor partners, and sustainable growth requires hyper-relevant customer experiences and heightened collaboration among both internal and external people and systems to drive successful, dependable and sustainable growth.


    +1 (877) 542-8625