Anthony Marlowe

ENTREPRENEUR, FOUNDER, AND CHIEF EXECUTIVE OFFICER

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Anthony Marlowe started his career with humble beginnings. At 22, after working the phones and supervising teams himself, Marlowe directly led a sales organization of over 200 employees and became the youngest member of management to be inducted into the MCI Telecommunications Hall of Fame. MCI (Telecommunications) recognized Marlowe with their “Best of the Best” and “MVP” awards for his work in Arlington, VA at the company’s International Contact Center Services hub in 1999 and 2000, respectively. In each position held at MCI Telecommunications, Marlowe ranked in the .01% of results company-wide, enabling a rocket ship like ascent up the Fortune 500 ladder. In 2003, Marlowe co-founded the IT Services and BPO company, TMone, and served as its CEO, President, and Chief Sales Officer (CSO.) Inc. Magazine recognized Marlowe in 2007 as one of the 25 youngest CEOs in America. Then, in 2013 Marlowe sold the company to an RLJ Equity Partners/The Carlyle Group portfolio company. At the time TMone had ranked on Inc’s list of America’s Fastest-Growing Companies for eight consecutive years. In 2015 Marlowe established his own “MCI”, (Marlowe Companies Inc.) in 2015 as a holding company to purchase TMone back and renamed it Mass Markets. This time with a vision to make MCI a nine-figure, multi-faceted, highly diverse omni-channel technology and services powerhouse.

Top Achievements

  • (2015) MCI reacquired TMone, renamed it Mass Markets
  • (2016) MCI bought the IP and dev team from Orlando-based Gravis Marketing and launched GravisApps, a Software-as-a-Service (SaaS) company to bolster MCI’s technological capabilities
  • (2017) MCI acquired Boston-based OnBrand24 a premier provider of white-glove digital customer experience with over one hundred clients
  • (2018) MCI launched Valor Intelligent Processing, also known as “VIP,” a digital, tech-enabled, and cutting edge Accounts Receivable Management (ARM), Claims Processing, and Revenue Cycle Management (RCM) company.
  • (2019) MCI In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time
  • (2019) MCI acquired all of ServiCom’s customers and Canadian operations, an asset specializing in Call Center Customer Acquisition and Customer Relationship Management (CRM.)
  • (2020) MCI, via its operating subsidiaries, acquired the assets of ETAN/CPA in Dallas, TX, and Phoneware, Inc. of San Diego, CA
  • (2020) MCI has expanded its footprint to 15 physical sites across the United States and Canada, and bolstered an at-home remote workforce by thousands of workers, due to unprecedented organic growth in the commercial and Federal and State (FED/SLED) government contracting space.
  • (2021) MCI crosses the nine-figure revenue threshold for the first time.
  • (2021) MCI crosses the 5,000+ employee threshold for the first time.

Marlowe is the CEO of MCI, Gravis Apps, Mass Markets, OnBrand24, MCI Federal, The Sydney Call Centre, Inc., and Valor Intelligent Processing. Marlowe is also the owner of MBM Developments/Marlowe National, a commercial real estate firm, and Iowa City Capital Partners (ICCP), Marlowe’s private investment/family office.

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Anthony Marlowe Public Speaking Engagement

 

#AIaaS #BPM #BPO #BPOaaS #CCaaS #CMS #CPaaS #CRM #CX #CustServ #DXP #IVR #GovCon #MSP #MSPP

 

    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

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